00886cam a2200253 4500 553030318 TxAuBib 20101016120000.0 060202s2005||||||||||||||||||||||||eng|u 2005018273 9780071460781 pbk. $14.95 0071460780 pbk. $14.95 DLC DLC DLC TxAuBib Newman, Susan. The book of no : 250 ways to say it--and mean it--and stop people-pleasing forever / Susan Newman. New York : McGraw-Hill, 2005. p. cm. Includes index. 20101016. Assertiveness (Psychology.) Interpersonal communication. Interpersonal relations. https://catdir.loc.gov/catdir/toc/ecip0515/2005018273.html Table of contents